Outsourced Call Center

Your calls outsourced,
managed by pros.

Our agents handle your calls, your prospecting, and your customer support — as if they were part of your own team. Available from the very first SME.

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People Connect
Live
127 Calls today +12%
96% Satisfaction +3pts
18s Response time -4s
Active calls
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Agent Sophie Real Estate · Prospecting
04:32
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AI Responder Healthcare · Appointment
01:14
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Agent Marc E-commerce · Support
07:58
Monthly target 73%
Client satisfaction 96%

A complete call center,
at your service.

Our dedicated agents take care of your entire customer relationship: inbound calls, prospecting, technical support, appointment scheduling. You stay in control — we handle the operations.

Inbound Call Management

Our professional agents answer your clients in your name, using your scripts and your tone. Reception, customer support, after-sales service, overflow management — your callers can't tell the difference from an internal team.

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Agent Sophie Call in progress · 04:32
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Agent Marc Customer support · 07:58

Sales Prospecting

Our teleprospectors contact your targets, qualify leads, and book appointments for your sales team. You receive warm prospects ready to convert — without tying up your internal staff.

Commercial Outsourcing

Entrust us with all or part of your sales cycle. A dedicated team, trained on your products and pitch, working as a natural extension of your company.

Consulting & Coaching

We audit your customer relationship processes to identify areas for improvement. Scripts, call flows, CRM tools, KPIs: we support you in structuring your customer service, whether you outsource it or not.

Audit completed 12 recommendations · 3 quick wins identified

Team Training

Do your internal teams need to upskill? We train your staff in telephone sales techniques, customer relationship management, and call center best practices.

Need to save time?
Activate the AI option.

Your People Connect call center runs perfectly with human agents. But when your lines are saturated, outside business hours, or for repetitive tasks, our AI steps in — without mobilising your staff.

AI Option People Connect

Never miss a call, even when all your agents are busy.

AI Responder — overflow & night coverage
AI Prospecting — automated first contact
Automatic lead qualification
Smart transfer to your human agents
AI Responder — Overflow Live
Inbound call — Agents busy

All agents are online. AI is taking over.

AI Responder

Hello, welcome to People Connect. Our advisors are currently on other calls — I'll take your information so they can call you back very shortly.

Caller

Sure, I have a question about your real estate prospecting services.

AI Responder

Noted! May I have your name and number? A real estate expert will call you back within 15 minutes.

Agent Sophie available — transferring call
Zero missed calls

AI picks up when all your agents are busy

Night & weekend coverage

Your lines stay active outside business hours

Transfer to human

AI qualifies and transfers as soon as an agent is free

Reduce your costs

No need to hire to handle call peaks

Trained to meet the specific demands
of your industry.

Every sector has its own vocabulary, processes, and expectations. Our agents are trained in the specifics of your industry to deliver a flawless customer experience from the very first call.

RestaurantsReservation management and customer service.
ConstructionProject qualification and after-sales.
ConsultingQualified B2B appointment booking.
Real EstateMandate generation and prospecting.
HealthcareMedical secretariat and patient follow-up.
E-commerce24/7 customer support and returns management.
InsuranceRenewal and upselling.
TelecomsRetention and technical support.

More efficiency.
Less effort.

discover our process
Audit of your current customer relationship
Dedicated agents, trained in your sector
Scripts co-built with your teams
AI option activatable at any time
Real-time tracking dashboard
Weekly reports and KPI monitoring
Operational within 72 hours
No commitment, cancel anytime
Accessible from the smallest SME
Partner companies
0 +
Client satisfaction
0 %
Generated in prospecting
0 k€+

High-performing companies
trust People Connect.

TechVision SAS
"We were looking for a call center capable of managing our inbound calls and prospecting as if it were our own team. People Connect set up a dedicated unit in less than a week. In 3 months, our conversion rate increased by 34%."
Marie Dubois · Sales Director
Innovate & Co

"We needed 7-day-a-week customer support without hiring internally. People Connect agents were operational in 3 days. Our NPS rose by 20 points and our clients see no difference from an internal team."

Thomas Laurent · CEO
Lumière Retail

"We outsourced our entire telephone prospecting. The agents' rigour and the quality of the weekly reports make all the difference. Results exceeded our expectations from the very first month."

Sophie Martin · Head of Growth
Cabinet Santé+

"The People Connect telephone secretariat manages our appointment bookings and patient follow-ups. We also activated the AI option for after-hours calls — our patients always have someone to talk to."

Dr. Antoine Mercier · General Practitioner
30+ partner companies €150k+ generated in prospecting 98% client satisfaction

Frequently asked
questions.

People Connect's pricing adapts to your call volume and specific needs. Contact us for a free audit and a personalised quote, with no commitment.

People Connect is operational within 72 hours of receiving your signed order confirmation and the necessary information (scripts, databases, access credentials).

Yes, our service is designed to be accessible from the first SME. No minimum volume required, and personalised support from day one.

Yes, our AI option handles call overflow and provides night and weekend coverage, complementing our qualified human agents.

People Connect works across many sectors: restaurants, real estate, healthcare, e-commerce, insurance, and more. Our agents are trained in the specifics of your industry.

Yes, we offer several monthly subscription plans based on your call volume. Each plan includes a token quota, real-time usage tracking and an automatic alert when approaching the limit.

Contact us

Take action,
right now.

Start a Project

Free audit of your customer relationship and a tailored proposal within 24h — micro-businesses, SMEs, large accounts.

Book a meeting
Inbound Calls

Dedicated agents to welcome and qualify every call from your clients.

Learn more
Sales Prospecting

Our agents contact your prospects and generate qualified appointments.

Learn more